Patient Coordinator (Russian Speaking)
Fluent or conversational Russian is required for this current opening. It is a major plus if candidate can speak Spanish as well.
Medical imaging is a fundamental piece of healthcare; from prevention to diagnosis and treatment, imaging is a key entry point into a more critical patient journey. Each year, hundreds of millions of tests are prescribed, yet the way imaging is facilitated in America is fundamentally broken. Patients often wait longer, pay more, and struggle to retrieve records of their imaging, which ultimately leads to worsened outcomes and negative experiences.
Medmo is a new type of healthcare marketplace that gives consumers the freedom to easily access medical imaging services from accredited healthcare providers in their area. By creating the connective tissue between top imaging centers and providers, we ensure our patients receive affordable, high-quality care while our imaging partners improve the efficiency of their centers.
The Patient Experience team is a critical part of our business strategy that serves as the liaison between patients, providers, imaging centers, and products to oversee daily operations to maximize value and client experience. Arguably the most important function of the business, the team has a culture that puts our clients and their healthcare before all else. The team obsesses over productivity and effectiveness and is constantly reviewing customer workflows, queries, and feedback to refine the way we engage our clients. They are exemplary leaders of a dedicated and hardworking team and are essential in contributing to our business success by administering training, procedures, and performance management.
This is a position with the potential for tremendous growth. We need someone who is driven, humble, and a team player.
• Experience working in a physician's office or clinical setting - a plus
• 1+ years in a client-facing role or in hospitality service - a must
• You’re a self-starter that has grit and is ready to roll up your sleeves - a must
• You’re hyper-organized across all elements of your day to day - a must
• You're a master multi-tasker and stay confident under pressure - a must
Annual salary range:
$55,000 - $65,000